Our addon links services and queues. It limits the number of possible displayed services according to the queue which the service is linked to. It helps agents and clients to create tickets faster and more accurately. It also works the other way around so based on the queue you select then it displays the linked services OR based on the service you select it displays the linked queues, this can be change on the configuration depending your needs.
II. Supported Versions
Service Queue Filtering addon is supported by OTRS Community Edition version 6.x.x.
III. Purchase Process
If you want to buy this addon just select your system version and click "ADD TO CART" and then you can "CONTINUE SHOPPING" or "CHECK OUT", please follow the purchase options and at the end you can pay directly on your preferred payment method like PayPal or credit card. After you complete your payment you will receive your package immediately.
Each one of our addons include a pdf manual with the installation steps and the user guide to help on the setup of your system.
Please contact us if you have any question about this addon.