Automatic Ticket Assignment

Regular price €950.00

I. Overview

Automatic Ticket Assignment addon helps you to automatically assign tickets automatically to agents, owner or responsible to the ticket based on some factors: engagement level (0-100%), competency or number of currently open tickets assigned to an agent, dispatch your tickets faster with this addon!

II. Supported Versions

Automatic Ticket Assignment addon is supported by OTRS Community Edition version 6.x.x.

III. Purchase Process

If you want to buy this addon just select your system version and click "ADD TO CART" and then you can "CONTINUE SHOPPING" or "CHECK OUT", please follow  the purchase options and at the end you can pay directly on your preferred payment method like PayPal or credit card. After you complete your payment you will receive your package immediately. 

IV. Demo

Please contact us if you have any question about this addon. 

 

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