If you need data from another system to use it in your tickets you need this addon, with Dynamic Field Remote Database you can show and store the values from an external database in a new dynamic field type.
II. Supported Versions
Dynamic Field Remote Database addon is supported by OTRS Community Edition version 6.x.x.
III. Purchase Process
If you want to buy this addon just select your system version and click "ADD TO CART" and then you can "CONTINUE SHOPPING" or "CHECK OUT", please follow the purchase options and at the end you can pay directly on your preferred payment method like PayPal or credit card. After you complete your payment you will receive your package immediately.
Please contact us if you have any question about this addon.