SLA Progress Bar addon helps you to measure time in a graphical view, an SLA progress bar is displayed in the TicketViewZoom and it will be decreasing based on the related time from the SLA, it is very helpful for the agents so they can easily see the SLA remaining time.
II. Supported Versions
SLA Progress Bar addon is supported by OTRS Community Edition version 6.x.x.
III. Purchase Process
If you want to buy this addon just select your system version and click "ADD TO CART" and then you can "CONTINUE SHOPPING" or "CHECK OUT", please follow the purchase options and at the end you can pay directly on your preferred payment method like PayPal or credit card. After you complete your payment you will receive your package immediately.
This addon includes a pdf manual with the installation steps and the user guide to help on the setup of your system.
Please contact us if you have any question about this addon.