I. Overview
This addon helps you to assign a responsible agent per queue so you don't have to spend time assigning tickets manually every time to be sure it is being covered, you just need to define who is going to be assigned and then our addon will do it automatically.
II. Supported Versions
Responsible Queue Assignment addon is supported by OTRS Community Edition version 6.x.x.
III. Purchase Process
If you want to buy this addon just select your system version and click "ADD TO CART" and then you can "CONTINUE SHOPPING" or "CHECK OUT", please follow the purchase options and at the end you can pay directly on your preferred payment method like PayPal or credit card. After you complete your payment you will receive your package immediately.
IV. Demo
Please contact us if you have any question about this addon.