Premium Add-ons for ((OTRS)) Community
Secure Login
This addon improves security of your system by restricting maximum username length (loginbox). It also allows to configure Google reCAPTCHA verification for additional security step.
Add-ons for OTRS
Regular price
€1,500.00
Resource Management
With this addon you are able to assign teams and agents to your calendar appointments on your OTRS Community Edition.
Add-ons for OTRS
Regular price
€1,500.00
Time Between Queues Widget
If you want to measure the time spent of a ticket per queue this addon will help you, it creates a new widget in the AgentTicketZoom and the information about spent time per queue will be displayed.
Add-ons for OTRS
Regular price
€1,500.00
Service Queue Filtering
Our addon links services and queues. It limits the number of possible displayed services according to the queue which the service is linked to. It helps agents and clients to create tickets faster and more accurately.
Add-ons for OTRS
Regular price
€1,500.00
Hide Error Details
Use this addon to add a sysconfig option to disable error screen details, so the system will not show them.
Add-ons for OTRS
Regular price
€1,500.00
Send Statistics by Email
With this addon you can define an email address where you want to send any statistic from your system.
Add-ons for OTRS
Regular price
€1,500.00
Stats Ticket Link
A link to the details of the ticket can be included on your reports, if you have a report with an excel output then the "ticket number" field will include a hot link that will lead you to the details of the ticket.
Add-ons for OTRS
Regular price
€1,500.00
Dynamic Field Categorization
Dynamic Field Categorization provides the possibility to create a hierarchy of nested dynamic fields that will be dependent on other dynamic fields, this means you can relate values between dynamic fields and depending on the value you select in one field it will only show some values on the other related fields.
Add-ons for OTRS
Regular price
€1,500.00
Dynamic Field Remote Database
If you need data from another system to use it in your tickets you need this addon, with Dynamic Field Remote Database you can show and store the values from an external database in a new dynamic field type.
Add-ons for OTRS
Regular price
€1,500.00
Dynamic Field CMDB
Dynamic Field CMDB addon creates a new type of dynamic field for you that is linked to your CMDB,
Add-ons for OTRS
Regular price
€1,500.00
Dynamic Field File
Add-on that allows to add to the TicketCreate window a new dynamic field (file dynamic field) which will allow to attach to the message an additional file.
Add-ons for OTRS
Regular price
€1,500.00
Agent Planner
Create a new event calendar based on ticket information in a new section, agent planner displays ticket on a new calendar "Planner" view with colors per agent and filters.
Add-ons for OTRS
Regular price
€1,500.00