Premium Add-ons for ((OTRS)) Community
Customers and Services Assignment
If you want to relate Customers (companies) to Services, you can use this addon, it will add the option to relate services to customers (customer_id) and not only to customer users (persons), with this option your services can be easily assigned when you handle a lot of customers and customer users.
Add-ons for OTRS
Regular price
€1,500.00
Process Tables Widget
Process Tables Widget addon gives a new option of process ticket dynamic field in activities.
Add-ons for OTRS
Regular price
€1,500.00
Service - Dynamic Field Values Filtering
Our addon filters the values on the dynamic fields (configured on the ticket creation screens) based on the service you are selecting. It is a great help to improve the fill of the data and values needed on the ticket creation to avoid mistakes.
Add-ons for OTRS
Regular price
€1,500.00
Article Attachment Remove
This addon allows agents for complete removal of message attachments on the tickets. With a dedicated button in the ticket view zoom, your agents will be able to manage attachments and delete some or all of them.
Add-ons for OTRS
Regular price
€1,500.00
Hide Invalid Positions
With Hide Invalid Positions addon you are going to be able to get rid of the "invalid" entries you have on your system in a certain view
Add-ons for OTRS
Regular price
€1,500.00
Translations Management
Translations Management addon displays on the admin menú a new section that shows the translation files from the system so you can edit some translation file language, change any word or add new translations to your system, everything from the GUI.
Add-ons for OTRS
Regular price
€1,500.00
Multiple Filter Views
Use this addon if you want to add multiple filters for AgentQueueView and AgentTicketStatusView.
Add-ons for OTRS
Regular price
€1,500.00